ID: End-of-Life Announcement– SMB Division –2024-0122 

Date:  2024-08-30

 

Dear users,

To meet your increasing needs for advanced products and technologies, Ruijie will provide more competitive products to help achieve network value. Ruijie announces the end-of-sale date for RG-ES210G-E in the international market. We hope that the announcement can serve as a reference for your future network development plans.

The last day to sell RG-ES210G-E in the International market is Aug 30, 2024. After this date, any order for the product will no longer be accepted. The last day of support for the product in the international market is Aug 30, 2028. After this date, all support services for the product are unavailable.

 

Table 1: End-of-Sale Product and Available Replacement

Country or Region

End-of-Sale Model

End-of-Sale Product Description

Replacement Model

Replacement Description

Internal Market

RG-EG210G-E

10-Port Gigabit Cloud Managed Gataway, 10 Gigabit Ethernet connection Ports, support up to 4 WAN ports, Max 200 concurrent users, 1Gbps.

RG-EG310GH-E

Rack-mountable 10-port full gigabit router, providing one WAN port, six LAN ports, and three LAN/WAN ports; recommended concurrency of 300, maximum 1.5 Gbps throughput; cloud remote management supported.

 

Table 2: End-of-Sale Product Service Plan

Country or Region

End-of-Sale Model

End-of-Sale Date

End of Official Software Releases Date

End of Software Maintenance Releases Date

End of New Service Attachment Date

 

End of (Hardware) Service Contract Renewal Date

Last Date of Support

International Market

RG-EG210G-E

Aug 30, 2024

Aug 30, 2024

Aug 30, 2026

Aug 30, 2025

Aug 30, 2028

Aug 30, 2029

Product Replacement and Upgrade

Replacements will provide you with distinctive and advanced features. For more details about available replacements, please log in to Ruijie official website: https://www.ruijienetworks.com/.

                                               

                                                   Ruijie Networks Co., Ltd.

                                                           Aug 30, 2024

                                                  

Appendix

End-of-Life Milestones for Ruijie Products

 

Milestone

Definition

End-of-Sale Date

The last date to accept product orders, including new and capacity expansion orders. After this date, the product is no longer for sale. This is also the last day to accept the new software order or hardware upgrade order.

End-of-Production Date

The last date to make the product. The production of the product and related accessories will be suspended.

End of Software Maintenance Releases Date

The last date that Ruijie releases the final software maintenance version or bug fixes for the service application software and operating system software of the product. After this date, Ruijie will no longer develop, repair, maintain, or test the product software.

End of Service Contract Renewal Date

For the product that is not covered by a service contract, this is the last date to sign a new service contract for the product. After this date, no service contract will be signed for the product.

End of (Hardware) Service Contract Renewal Date

The last date to renew or extend a service contract for the product (hardware). After this date, any existing service contract of the product will no longer be renewed or extended.

Last Date of Support

The last date to provide applicable service and support for the product. After this date, all support services for the product are unavailable.